Last updated: January 2026

Privacy Policy of 123jav — How Your Data Is Protected

123jav takes the protection of its members' personal data seriously. This document explains, in plain language, what data we collect, how we use it, who we may share it with, and what your rights are as a data subject, in accordance with Brazil's General Data Protection Law — LGPD (Lei nº 13.709/2018).

LGPD Compliance
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Your data never sold to third parties 256-bit SSL on all financial transactions LGPD compliant — Lei nº 13.709/2018 Pix with end-to-end encryption Minimum data collected — only what's needed to operate 24/7 Support for privacy inquiries in Portuguese Your data never sold to third parties 256-bit SSL on all financial transactions LGPD compliant — Lei nº 13.709/2018 Pix with end-to-end encryption Minimum data collected — only what's needed to operate 24/7 Support for privacy inquiries in Portuguese

What this Privacy Policy guarantees for you

Six concrete commitments from 123jav to protecting your personal data

Full LGPD Compliance

All processes involving the collection, storage, use, and deletion of personal data at 123jav strictly comply with the Lei Geral de Proteção de Dados (Law No. 13.709/2018), Brazil's primary privacy legislation, with a specific legal basis applied to each processing activity.

256-Bit SSL Encryption

All communication between your phone or computer and 123jav's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks, including Nubank, Itaú, and Bradesco. No data travels unprotected.

Zero Personal Data Sales

123jav does not sell, rent, or transfer its members' personal data for advertising or commercial purposes to third parties. Your data is used exclusively to operate the platform, fulfill legal obligations, and improve your experience — never as a product.

Your Rights as a Data Subject

The LGPD grants important rights over your data — access, correction, portability, deletion, and withdrawal of consent. 123jav provides a dedicated channel for exercising these rights, with responses within up to 15 business days as required by law.

Secure and Limited Storage

Personal data is stored for the minimum period necessary for each purpose. Registration data is retained for as long as the account remains active. Financial transaction data is kept for the period required by tax and anti-money laundering legislation. Unnecessary data is deleted on a regular basis.

Transparency in Portuguese

This Privacy Policy is written in plain Portuguese, free of unnecessary legal jargon, so that any Brazilian member can understand exactly how their data is handled. For any questions, 123jav's support team is available 24 hours a day via platform chat.

Your data subject rights at 123jav

The LGPD guarantees these rights for all Brazilians — and 123jav upholds every one of them

Access
Request confirmation that your data is being processed and obtain a complete copy of all personal data that 123jav holds about you.
Correction
Request the correction of incomplete, inaccurate, or outdated personal data — such as your registered name, address, email, or phone number.
Portability
Request the transfer of your personal data to another data controller, in a structured and commonly used format, by submitting a formal request.
Deletion
Request the deletion of personal data processed on the basis of your consent, except where retention is required by law (such as tax and anti-money laundering data).
Consent Withdrawal
Withdraw consent given for processing based on this legal ground, such as receiving marketing communications. Revocation does not affect processing already carried out.
Data Sharing Information
Request information about the public and private entities with which 123jav has shared your personal data, along with the specific purpose of each disclosure.

To exercise any of these rights, please contact 123jav via platform chat or by email at suporte@123jav.world. Responses are provided within up to 15 business days, as required by the LGPD. You may be asked to verify your identity before your request is processed.

This Privacy Policy describes how the 123jav collects, uses, stores, and protects the personal data of its members and visitors, in accordance with Brazil's General Data Protection Law — LGPD (Lei nº 13.709/2018). By creating an account or using the platform, you confirm that you have read and understood this document. Questions? Our Portuguese-language support is available 24/7 via chat.

1

About Us — The Data Controller

123jav is the Sports Betting, online casino, Live Casino, slots, poker, and jackpot platform operated by a duly licensed company for the provision of online entertainment and gaming services. For the purposes of the LGPD, 123jav acts as controller of its members' and visitors' personal data — meaning 123jav is the entity that makes decisions about how and for what purposes data is processed.

For questions about privacy and the handling of your personal data, you can reach 123jav through the support channel available 24 hours a day on the platform, or by email at suporte@123jav.world. Details about our Data Protection Officer (DPO) are available in Section 14 of this Policy.

2

Personal Data We Collect

123jav follows the principle of data minimization — we collect only what is necessary to operate the platform, meet legal obligations, and provide the best possible experience for Brazilian users. The data we collect falls into the following categories:

Registration and identity data

  • Full name, as it appears on an official identity document.
  • CPF (Cadastro de Pessoas Físicas) — required for BRL transactions in Brazil.
  • Date of birth — for age verification (mandatory requirement: 18+).
  • Email address and phone number.
  • Full residential address including postal code.
  • Identity documents for KYC verification: national ID (RG), driver's license (CNH), or passport.

Financial and transaction data

  • Pix key and banking details used for deposits and withdrawals.
  • Credit or debit card details (processed by PCI-DSS certified partners — 123jav does not store full card numbers).
  • Deposit, withdrawal, and transaction history on the platform.
  • Linked PicPay or Mercado Pago account data.

Platform usage and behavior data

  • Sports betting history (football, MMA, basketball NBB, volleyball, e-sports, and other sports).
  • Casino, slots, and poker gaming history.
  • Session logs: access time, duration, device used (mobile or desktop).
  • IP address and approximate geolocation data.
  • Gaming preferences and account settings.

Communication data

  • Content of support conversations via chat or email.
  • Marketing communication preferences (opting in or out of emails and notifications).

Automatically collected data

  • Technical, analytical, and personalization cookies — detailed in Section 8 of this Policy.
  • Device identifiers (User-Agent, screen resolution).
  • In-platform browsing data for analytics and improvement purposes.
3

How We Use Your Data

123jav uses the personal data it collects exclusively for the purposes described below. Each purpose has a specific legal basis under the LGPD, detailed in Section 4.

Purpose Data used Legal basis (LGPD)
Member account creation and management Registration, identity, email, phone number Contract performance
Identity verification (KYC) and anti-money laundering CPF, documents, banking details Legal obligation
Processing deposits and withdrawals via Pix, boleto, card, PicPay, Mercado Pago, TED Financial and banking data Contract performance
Operation of Sports Betting, casino, and poker services Usage data, betting and gaming history Contract performance
Fraud, collusion, and bonus abuse detection and prevention IP, device, behavioral patterns Legitimate interest / Legal obligation
Customer support in Portuguese Registration data, transaction history Contract performance
Compliance with tax and regulatory obligations CPF, financial transactions Legal obligation
Responsible gambling tools (limits, self-exclusion) Usage data, account settings Legitimate interest / Consent
Marketing and promotional communications (when authorized) Email, phone number, preferences Consent
Platform analysis and improvement Usage data, analytical cookies Legitimate interest
4

Legal Bases for Processing (LGPD)

The LGPD requires that every personal data processing activity have a specific legal basis. 123jav carries out processing activities based on the following grounds set out in Article 7 of Law No. 13.709/2018:

  • Contract performance (art. 7º, V): the vast majority of processing is necessary to fulfill 123jav's obligations to its members — creating accounts, processing payments, operating Sports Betting and casino services, and providing support.
  • Legal obligation (art. 7º, II): data required to meet legal and regulatory obligations — KYC verification, anti-money-laundering, and tax reporting obligations to the Brazilian Federal Revenue Service.
  • Legitimate interest (Art. 7, IX): used for purposes such as fraud detection, security analysis, platform improvement, and responsible gambling tools — always with an assessment that 123jav's interests do not override the fundamental rights and freedoms of the data subject.
  • Consent (Art. 7, I): used for sending marketing communications, non-essential cookies, and other optional purposes. Consent may be withdrawn at any time without affecting essential services.

For each specific processing activity, 123jav can provide the applicable legal ground upon request to support or the DPO.

5

Data Sharing with Third Parties

123jav does not sell personal data. Data sharing occurs only where strictly necessary, as listed below, and always with appropriate safeguards in place:

Payment partners

To process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, 123jav shares the necessary financial data with the relevant financial institutions and payment processors. These partners operate under their own privacy policies and are required to maintain equivalent security standards.

Game and casino providers

Slots, Live Casino, and game providers (such as Evolution Gaming, Pragmatic Play, and others) receive only the minimum data required to operate game sessions — typically a session identifier and available balance, without sharing the member's full name or CPF.

Identity verification services (KYC)

To meet anti-money laundering and age verification obligations, 123jav may use specialized identity verification platforms that receive documents submitted by the member. These partners act as data processors under contracts that ensure the same standards of protection required by the LGPD.

Public and judicial authorities

123jav may share data with government authorities, regulatory bodies, and the judiciary when required by law, court order, or formal request from a competent authority. In such cases, 123jav shares only the data specifically requested and, where legally permitted, notifies the account holder.

Auditors and consultants

Independent auditors and legal and security consultants may access personal data in the context of audits and compliance reviews, always under strict confidentiality agreements.

6

Data Storage and Security

123jav implements robust technical and organizational measures to protect its members' personal data against unauthorized access, loss, alteration, or destruction:

  • Encryption in transit: all communications between the user's device and 123jav's servers use TLS 1.2 or higher with 256-bit SSL certificates — the same standard adopted by Brazil's leading banks, including Nubank, Itaú, and Bradesco.
  • Encryption at rest: sensitive data stored on 123jav's servers — including passwords (never stored in plain text, always hashed) and banking details — are encrypted at rest.
  • Access control: access to systems and databases containing personal data is restricted to employees and systems with a justified need, with mandatory multi-factor authentication.
  • Continuous monitoring: intrusion detection and security monitoring systems operate around the clock to identify unauthorized access attempts.
  • Secure backups: regular data backups are performed and stored with encryption at a separate location to ensure service continuity and recovery in the event of an incident.
  • PCI-DSS Compliance: credit and debit card data processing follows the PCI-DSS standard (Payment Card Industry Data Security Standard) — 123jav does not store full card numbers.

In the event of a security incident affecting members' personal data that poses a significant risk, 123jav will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframe established by the LGPD.

7

Data Retention — How Long We Keep Your Data

123jav retains personal data for the minimum period necessary for each purpose, in accordance with applicable legal retention requirements:

  • Registration and identity data: retained for as long as the account remains active. After account closure, identity data is kept for 5 years to meet legal anti-money laundering obligations and to handle any potential disputes.
  • Financial transaction data: retained for 5 years after the transaction, in accordance with Brazilian tax requirements and anti-money-laundering regulations.
  • Betting and gaming history: retained for as long as the account is active for support, dispute resolution, and responsible gambling reporting purposes. After closure, kept for up to 2 years.
  • Support and communications data: support conversations are retained for 2 years for quality assurance and dispute resolution purposes.
  • Analytical cookie data: retained for up to 13 months in line with privacy best practices.
  • Self-exclusion data: self-exclusion records are retained permanently to ensure the account is not inadvertently reopened during or after the requested exclusion period.

Once retention periods expire, data is securely deleted or anonymized so that the individual can no longer be identified.

8

Cookies and Tracking Technologies

123jav uses cookies and similar technologies to ensure the platform functions correctly, analyze usage, and personalize the experience. Cookies are divided into the following categories:

You can manage your cookie preferences in your browser settings or through the privacy preferences panel available on the platform. Disabling essential cookies may prevent some 123jav platform features from working correctly.

9

International Data Transfers

Some services used by 123jav — such as cloud infrastructure, casino game providers, and analytics tools — may process data on servers located outside Brazil. When this occurs, 123jav ensures that international data transfers are carried out with the appropriate safeguards required by the LGPD, including:

  • Transfers to countries or organizations whose level of data protection is recognized as adequate by the Brazilian National Data Protection Authority (ANPD).
  • Execution of standard data protection contractual clauses with data recipients, ensuring obligations equivalent to those required by the LGPD.
  • Adoption of binding corporate rules by corporate groups operating across multiple jurisdictions.

123jav does not carry out international data transfers for the purpose of sale or unauthorized commercial sharing. All international transfers serve a specific operational purpose and are protected by formal contractual agreements.

10

Data of Minors

123jav is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. During registration, we request date of birth and CPF, and we use verification systems to prevent minors from signing up.

If we become aware that we have collected data from anyone under the age of 18, we will immediately close the account, delete the personal data collected to the extent permitted by law, and, where applicable, notify the relevant authorities.

If you are the legal guardian of a minor and suspect they have created an account on 123jav, please contact our support team immediately via live chat or at suporte@123jav.world. We will treat the matter as a priority and resolve it promptly.

11

How to Exercise Your Rights (LGPD)

To exercise any of your rights as a personal data subject — access, correction, portability, deletion, consent withdrawal, or information about sharing — you can:

  • Support chat: visit the 123jav platform and start a chat. Our Portuguese-speaking team is available 24 hours a day, 7 days a week, including weekends and public holidays.
  • Email: send your request to suporte@123jav.world with the subject line "LGPD Request — [your right]". Please include the email address registered to your account and a clear description of your request.

To protect data security, 123jav may request identity verification before processing certain requests — such as full data access or account deletion. The response deadline is up to 15 business days after identity confirmation, as established by the LGPD. For complex requests, this deadline may be extended by an additional 15 days, with notification to the data subject.

If you believe your rights have not been adequately addressed by 123jav, you may file a complaint with the National Data Protection Authority (ANPD) through the channels provided by that body.

12

Marketing Communications

123jav sends marketing communications — promotional emails, new poker tournament notifications, special odds alerts for the Brasileirão, reload bonuses, and other benefits — only to members who have expressly consented to receive them.

Consent for marketing communications is requested at registration and can be managed at any time in your account settings under "Communication Preferences". You can choose to receive or opt out of each type of communication individually — email, push notifications, SMS.

Withdrawing your consent for marketing does not affect the receipt of essential operational communications, such as Pix deposit and withdrawal confirmations, account security alerts, KYC verification notifications, and updates to these Terms or this Privacy Policy — these messages are sent on the basis of contract performance and legal obligation, regardless of your marketing preferences.

Every marketing communication sent by 123jav includes a clear unsubscribe (opt-out) link that permanently removes the email address from the marketing list within 48 hours.

13

Changes to this Privacy Policy

123jav may update this Privacy Policy periodically to reflect changes in Brazilian data protection legislation, new platform features, new partners, or evolving privacy best practices. The date of the most recent update is always shown at the top of this page.

Material changes — particularly those that expand the scope of data collection or use — will be communicated by email (to the address registered on your account) and/or through a prominent notice on the platform at least 7 calendar days before taking effect.

Continued use of the 123jav platform after an updated version of this Policy takes effect constitutes acceptance of the revised terms. If you do not agree with the changes, you may close your account and request the withdrawal of your available balance before the effective date.

14

Contact & Data Protection Officer (DPO)

123jav has appointed a Data Protection Officer (DPO) as provided for in Article 41 of the LGPD. The DPO is responsible for receiving complaints and communications from data subjects, providing clarifications, and taking action related to the processing of personal data on the platform.

To contact 123jav's DPO or privacy team:

  • Platform support chat: available 24 hours a day, 7 days a week, in Portuguese.
  • Email: suporte@123jav.world — with the subject line "Privacy / LGPD" for priority routing to the DPO.

123jav is committed to responding to all privacy requests within the timeframes established by the LGPD and to cooperating with the Autoridade Nacional de Proteção de Dados (ANPD) in all of its oversight and guidance activities.

This Privacy Policy was last updated in January 2026. 123jav is committed to transparency and to respecting the rights of its members as personal data subjects. For any questions about how your data is handled, please reach out via the platform chat or by email at suporte@123jav.world.

🔒

Privacy at 123jav — why it matters to you

When you deposit R$50.00 via Pix on 123jav to bet on Flamengo in the Brasileirão, you are sharing sensitive data: your CPF, your Pix key, and your behavioral patterns on the platform. This is a relationship built on trust, and 123jav takes it seriously. It is not just about complying with the LGPD — it is about respecting the people who use the platform.

Brazil's General Data Protection Law (Lei nº 13.709/2018) came into force in 2020 and fundamentally changed the relationship between companies and their customers' personal data. Before the LGPD, it was common practice to collect far more data than necessary and use it in ways users did not expect. 123jav built its privacy processes with the LGPD as a guiding principle from day one — not as a retroactive adjustment, but as a core operating standard.

What 123jav does with your data in practice

Most of the data 123jav collects serves a very direct purpose: creating your account, processing your Pix payment, recording your bets on the Brasileirão Série A, verifying that you are over 18, and making sure your withdrawal reaches the right bank account. These are necessary operations for the platform to function — without them, it simply would not be possible to provide the services.

123jav also uses behavioral data — which sports you bet on most, what type of slots you prefer, how long you spend at the poker tables — to improve the platform and personalize your experience. If you follow Brazilian football closely, it makes sense for 123jav to show Brasileirão matches more prominently. That's personalization, not a privacy violation — and you can disable the cookies that enable this kind of customization in your preferences.

Financial security — how 123jav protects your Pix and banking data

Pix has become Brazilians' preferred payment method for being fast, free, and available 24 hours a day. At 123jav, Pix is processed using the same encryption found in banking apps like Nubank and Itaú — TLS protocol with 256-bit SSL certificates. When you generate a QR Code or use a Pix key to deposit, your transaction data is encrypted end to end.

123jav does not store any member's full credit or debit card number. When you use a card to make a deposit, the data is processed directly by a PCI-DSS certified payment gateway — the international security standard for card processing. 123jav receives only a confirmation that the payment was approved, with no access to full card details. This security architecture exists to protect you, not 123jav.

KYC — why we need your documents

Identity verification — known in the industry as KYC (Know Your Customer) — may seem like red tape, but it exists for an important reason: anti-money laundering. Financial platforms in Brazil, including fintechs, banks, and betting operators, are legally required to verify their customers' identities to ensure the platform is not being used to move funds of illicit origin.

At 123jav, identity verification is handled securely. Documents submitted — such as a national ID, driver's license or passport, and proof of address — are encrypted, stored with restricted access controls, and retained only for the minimum period required by law. 123jav does not use your documents for any purpose beyond mandatory legal verification. If you have questions about the KYC process or what happens to your documents, our Portuguese-language support team is available 24 hours a day.

Responsible gambling and behavioral data

123jav's responsible gaming tools — such as weekly deposit limits, daily loss limits, and self-exclusion — rely on behavioral data to function. For the system to block new bets when you reach the loss limit you set for yourself, it needs to monitor your bets in real time. This is a use of personal data with a very specific purpose: protecting the user.

123jav also uses gaming behavior patterns to identify potential signs of problem gambling — such as sudden changes in bet amounts, unusually long sessions, or loss-chasing behavior. When these patterns are detected, the platform may send a message offering the available control tools. This use of data is based on 123jav's legitimate interest in protecting its members' well-being and is never used for commercial or marketing purposes.

Sports Betting data — football, MMA, basketball, and more

When you bet on Fluminense in the Copa do Brasil, on Alexandre Pantoja at the UFC, or on a Brazilian CS2 team in an esports tournament, 123jav records that bet — the amount, the market, the odds, the outcome. This historical data is available in your betting history and is used by the support team to resolve disputes, by the technical team to identify and correct settlement errors, and by you to track your results over time.

Your betting history also powers the responsible gambling tools — 123jav uses it to calculate wagering volume for bonus rollover requirements and to monitor the loss limits you have set. This data is never shared with third parties for marketing or external analysis purposes, except in the specific situations described in this Policy (such as legal obligations or internal audits).

FAQ — Privacy at 123jav

Common questions about how 123jav handles its members' data

No. 123jav does not sell, rent, or transfer its members' personal data to external companies for advertising or commercial purposes. Your data is used solely to operate the platform, process financial transactions in BRL (Pix, boleto, card, PicPay, Mercado Pago, TED), meet legal obligations in Brazil, and improve the platform experience. Sharing with operational partners — such as payment processors and game providers — is limited to the minimum data necessary and is always governed by contractual agreements that ensure equivalent protection standards.

To request the deletion of your personal data, contact 123jav support via live chat on the platform or by email at suporte@123jav.world with the subject line "LGPD Request — Data Deletion". The team will verify your identity and process the request within 15 business days. Please note that certain data must be retained for legally specified periods — such as financial transaction records (5 years under tax and anti-money-laundering regulations) and self-exclusion records (permanently, to protect the user). Data with no mandatory retention requirement is deleted securely and permanently.

For Pix transactions, 123jav stores the Pix key used and the basic transaction details (amount, date, status) for record-keeping and financial reconciliation purposes — this information is required by law. Full credit or debit card numbers are never stored by 123jav: processing is handled by a PCI-DSS certified gateway, and 123jav receives only a payment confirmation token. Bank account details for TED transfers (Nubank, Itaú, Bradesco, Banco do Brasil, etc.) are stored solely for withdrawal processing and ownership verification purposes (the CPF linked to the destination account must match the CPF registered on the platform).

Yes. The LGPD guarantees the right to access your personal data, and 123jav respects that right. To request a full copy of the data 123jav holds about you — including registration data, transaction history, betting history, and session logs — please contact us via support chat or by email at suporte@123jav.world with the subject line "LGPD Request — Data Access". 123jav will verify your identity and send your data in a structured format within 15 business days. Betting and session history data is also partially available for direct review in your account history on the platform.

There are two ways to do it. The quickest is to click the unsubscribe link in the footer of any 123jav marketing email — you will be removed from the list within 48 hours. The second option is to go to your 123jav account settings, navigate to "Communication Preferences," and turn off the types of communications you no longer wish to receive (email, push notifications, SMS). This option gives you more granular control — for example, you can keep bet result alerts while turning off promotional emails. Revoking your marketing consent does not affect essential communications, such as Pix withdrawal confirmations and security alerts.

Yes, 123jav monitors gaming behavior patterns for three main purposes: (1) fraud and collusion detection — coordinated betting patterns across different accounts or the use of bots are identified by automated systems; (2) responsible gambling tools — the system monitors your bets in real time to enforce the deposit and loss limits you set yourself, and to identify signs of potential problem gambling; (3) platform improvement — aggregated and anonymized user behavior data helps identify usability issues and enhance the overall experience. 123jav does not use gaming behavior data to target third-party advertising or to share information about your betting habits with any external entity.
Data Protection at 123jav — A Summary of Your Rights

You have the right to access, correct, port, and request the deletion of your personal data at any time. All processing carried out by 123jav has a specific legal basis under the LGPD (Lei nº 13.709/2018). Your data is never sold to third parties. To exercise any of these rights, contact us via 24/7 chat or at suporte@123jav.world.

Read the Terms and Conditions to understand the platform's terms of use.

Responsible Gambling

123jav offers responsible gaming tools such as deposit limits, loss limits, temporary self-exclusion, and session time alerts, all available directly in your account settings. Playing with control means playing smarter.

Restricted to users aged 18 and over. For support, please call CVV: 188 (24h, free of charge). More information at Responsible Gambling.

Ready to play with a platform that respects your privacy?

Sign up with 123jav in under 2 minutes, deposit via Pix from R$ 20.00, and enjoy Sports Betting, Live Casino, slots, poker, and jackpot games on a platform that handles your data responsibly and in full compliance with the LGPD.

+18 · Gamble responsibly · LGPD compliant · Minimum deposit R$ 20.00

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